Welcome to our Partner Portal! We’re excited to offer you a new and improved way to access the information you need and collaborate with us more efficiently. Here, you’ll be able to view important documents, upload files, schedule meetings, and track your orders all in one place. We hope this portal will make it easier for you to do business with us, and we look forward to working together to achieve your goals. If you have any questions or need assistance, please don’t hesitate to reach out to our support team
To ensure a seamless and efficient onboarding process, we kindly ask that you provide the following information to us:
- A signed copy of our Mutual NDA Document (which we have previously sent via email)
- Detailed information about the recipes or products you would like us to create for you, including any notes or instructions you think we should be aware of.
- Payment for any onboarding fees that may apply.
Please be reminded to keep a copy of our terms and conditions and note that we may update them from time to time.
Once we have received all the necessary information, we will get to work in our development kitchen and create sample products for you to review and provide feedback on. We look forward to working with you and creating something great together!
On the right hand side, you’ll find a simple file upload form that you can use to securely transfer any necessary files to us. This includes label artwork, recipes, a copy of the signed NDA, and any other relevant documents. All you need to do is enter your contact details and attach the files you wish to send. This ensures a secure and efficient transfer of the files. If you have any issues or questions, please don’t hesitate to reach out.
book in a meeting
To make it easy for you to schedule a meeting with us and discuss any needs, we have provided a convenient booking form on this portal. You can select whether you would like to schedule a general meeting, discuss production, or getting started. You can also choose whether you would like to have the meeting via call or via Teams. This booking form is a fast and effective way to schedule a meeting with us and make sure that we are able to assist you in a timely manner. Please let us know if you have any questions or need assistance with the booking process
Our order tracking feature on this portal, allows you to easily check the status of your production orders and stay up-to-date on the progress. You will be able to see when your order was received/placed, when it’s in production, and when it’s been shipped. Please note that this feature is for tracking production orders and not direct fulfilment orders via Royal Mail. This feature provides you transparency and efficiency in tracking your orders, so you can stay informed and plan accordingly. If you have any questions or need assistance, please don’t hesitate to reach out.